Select a feature:

Web Check-in

Domestic Flights

Between 72 and1 hr.
before your flight departure

International Flights

Between 24 and1 hr.
before your flight departure

Please write the following letters in the text box::

    * Required information

    Not allowed if you are travelling with an infant.

    If you provide inaccurate information, you may be denied boarding and/or entry into the USA.

    Prepare your trip

    Checked baggage

    Take more, pay less

    Our New Baggage Policy, allows you to take for without charge:

    Flights

    Pieces allowed

    Weight

    Size

    Domestic & International

    1

    55 lbs TOTAL

    62 inches

    (Width + Height + Length)

    * Oversize and overweight fees may apple. For further information visit Excess baggage.

     

    Need more baggage?

    Now, you can purchase up to 4 extra bags of maximum 55 lbs each

    Buy them on Manage your booking at Luggage & Extras or call 01800 122 8000 toll free from Mexico and 1866 988 3527 from the US

     

    Considerations:

    •  The number of accepted checked bags depends on the availability of space on the aircraft
    • From the third checked bag and on, they will be considered conditional and if there is no room for them on the aircraft, they will be sent in the next flight or by courier service
    • The maximum weight of a checked bag is 99 lbs, otherwise, it won’t be accepted and must be sent by Cargo service (subject to availability)
    • You can not join two pieces of checked baggage with either plastic, tape, ribbons, etc; because they won’t be accepted under any circumstances as one piece. In this case, the additional bag will be charged
    • We accept a cardboard box, under checked-in baggage specifications as long as:
      • It is in good condition
      • It was not used to transport neither hazardous materials, nor eggs (meeting phytosanitary measures)

     

    Recommendations:

    • Save money buying extra baggage in advance. You can purchase during your booking process or before arriving to the airport
    • When you check-in at counter, make sure that your bag tags match your reservation then,  when  arriving at the final destination, review they match too

    You decide what to take, paying only what you need. 

     

    Special Baggage

    We can take a cardboard box as part of the allowed baggage, as long as they meet the following requirements:

    • Does not exceed the 55 lbs. allowed
    • Cardboard box must be in good condition
    • The box must not have being used to transport dangerous materials o pultry products such as eggs (This is to meet sanitary conditions)
    • If the cardboard box exceeds the 55 lbs. and up to 99 lbs. it is considered a pieces of allowed baggage but with an extra charge

     

    Seafood or perishables

    Perishable items can be transported as carry-on luggage or billed pieces, at the client’s own responsibility, as long as the established conditions set forth in this section are met, and in accordance with the laws and regulations applicable to the region or country where the flight takes place. The airline reserves the right to accept these kinds of goods if they don’t meet any or all of the conditions henceforth.

    Accepted perishable items include fruits, vegetables, meats, seafood, dairy products and serum solutions.

    Terms and Conditions:

    • Fruits and Vegetables:
      • They must have an internal plastic wrapping (bags) and be placed in an external firm container (such as cardboard, rigid plastic, wood, Styrofoam, etc.)
      • External container covers must be fastened with plastic tape.
      • Products requiring dry ice (solid CO2) must use a maximum of 2.5 Kg. of this product per client (only as carry on luggage) as long as the piece has several air holes allowing for the liberation of the carbon dioxide gas.
    • Meats and seafood:
      • They must have rigid plastic containers (iceboxes)
      • The container may not be torn, broken or show damage that could lead to leaking
      • Container covers must be fastened with a plastic tape
      • In case Styrofoam iceboxes are used (polyestyrene), a perfectly sealed plastic bag must be wrapped outside of it
      • Products requiring dry ice (solid CO2) must use a maximum of 2.5 Kg. of this product per client (only as carry on luggage) as long as the piece has several air holes allowing for the liberation of the carbon dioxide gas.

      * Note: To transport fish and dry seafood, it is necessary to have a container that will also contain the smell.

    • Dairy and serum solution related products:

      • Firm plastic containers (iceboxes)
      • The container may not be torn, broken or show damage that could lead to leaking
      • Container covers must be fastened with a plastic tape
      • In case Styrofoam iceboxes are used (polyestyrene), a perfectly sealed plastic bag must be wrapped outside of it
      • Products requiring dry ice (solid CO2) may use up to 2.5 kg. The carrying device must be ventilated to the permit carbon dioxide gas's release.

    Important: Volaris cannot be held responsible for previously damaged or luggage that is in bad shape, luggage that is overweight, oversized or over packed.  Any damaged caused by this or by TSA (Transport Security Administration) PF (Policía Federal) inspections or any other security or government issued inspection. Any minor damage to the luggage such as wheels, supports, handles, zippers, lost locks or defective luggage. In addition to this, damaged or lost articles, money, jewelry, electrical equipment, photograph or video equipment, lap tops, cell phones, medicine or any other perishable article such as liquids, precious stones, art, valuable documents, bonds, stocks, or fragile articles which are considered part of the luggage and that are transported without Volaris knowledge or consent in the documented luggage.