Select a feature:

Web Check-in

Domestic Flights

Between 72 and1 hr.
before your flight departure

International Flights

Between 24 and1 hr.
before your flight departure

Please write the following letters in the text box::

    * Required information

    Not allowed if you are travelling with an infant.

    If you provide inaccurate information, you may be denied boarding and/or entry into the USA.

    Prepare your trip

    Customers with visual, hearing, and/or vocal impairments

    Clientes con impedimentos visuales y auditivos

    Hearing Impairment

    Most of airports have screens that contain arrival and departure information; these are located at counters and final boarding areas.

    If you are hearing impaired is it very important that you notify one of our adviser so they can provide all the flight information that you may need.

    Visual Impairment

    If you require any assistance an ambassador can help you with the following:

    • Arriving at the counter
    • Final boarding areas
    • Boarding the aircraft
    • Flight Connections

    Physical Disability

    You can ask for a wheelchair at the moment of purchase or at the counter.

    We offer pre-check in for clients with special needs if required so we can provide whatever support needed once onboard.

    Note: We consider sign language or writing as adequate means of communication.